March 2025

Enhancing your healthcare experience

Introducing Heidi Ai


At Amberley Medical Centre, we constantly strive to improve the quality of care and ensure that you have the best possible experience during your visits. To achieve this, we are excited to introduce you to Heidi, a cutting-edge note-taking tool designed to enhance the way we document and manage patient information.


Here’s an overview of what Heidi AI is and why we believe it will be beneficial for both you and our healthcare team.


What is Heidi?

Heidi is an advanced artificial intelligence tool that assists our healthcare providers by taking notes during consultations. It works seamlessly in the background, capturing important details of your visit, including your symptoms, medical history, and the recommendations provided by your clinician. By automating the note-taking process, Heidi ensures that accurate and comprehensive medical records are maintained without interrupting the flow of your appointment.


Why Use Heidi?

Improved Accuracy and Detail: Heidi transcribes consultations with incredible accuracy, ensuring that no detail is overlooked. This meticulous documentation helps in providing a clearer picture of your health, leading to more precise diagnoses and effective treatment plans.


Enhanced Focus on You:

By handling the note-taking, Heidi allows our healthcare providers to give you their undivided attention. This means more direct communication and better engagement during your consultation, fostering a stronger doctor–patient relationship.


Time Efficiency:

Heidi significantly reduces the time our clinicians spend on administrative tasks, allowing them to dedicate more time to patient care. This efficiency means shorter wait times and the ability to see more patients without compromising the quality of care.


Consistency and Continuity:

With Heidi, your medical records are documented consistently, leading to better continuity of care. Whether you see the same doctor or another practitioner within our practice, the detailed notes ensure that any healthcare professional can provide informed and cohesive care based on your complete medical history.


Patient Privacy and Consent

Your privacy is our utmost priority. If at any time you feel uncomfortable with the use of Heidi during your consultation, please inform your Clinician. We respect your

preferences and will ensure that alternative note-taking methods are employed to document your visit.


Conclusion

Heidi represents an exciting step forward in our commitment to using technology to enhance patient care. We believe this tool will greatly improve the accuracy,

efficiency, and overall quality of your healthcare experience.


If you have any questions or concerns about Heidi, please do not hesitate to discuss them with your GP or any member of our healthcare team. Your comfort and

confidence in our services are paramount to us.


For more information visit www.heidihealth.com

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